Samsung said to blame Note7 fiasco on irregularly sized battery

Samsung Electronics Co. will reveal on Monday that irregularly sized batteries made by an affiliate caused the overheating and fires that eventually forced the cessation of its Note 7 smartphone line, a person familiar with the matter said. The world’s largest smartphone maker is scheduled to announce the results of an investigation into the fires that forced it to kill its most expensive device last year, an episode estimated to cost Samsung upwards of $6 billion. The Korean company will announce that Samsung SDI Co. made batteries that didn’t fit properly into the device, causing it to overheat, said the person, who declined to be identified because the results of the probe haven’t been made public. Samsung has been intent on regaining consumers’ trust since the Note 7 fiasco. The company’s deepest business crisis in its 48 years began with a growing list of reports about the device overheating or bursting into flame. That triggered a global recall, inviting regulatory scrutiny and public outrage around the world. Samsung ultimately apologised and killed off the line. It enlisted multiple investigation agencies including UL, a US-based testing and certification firm, to figure out what went wrong. The Wall Street Journal first reported on the investigation results. It also cited unidentified sources as saying there was a manufacturing issue involving batteries made by another supplier, Amperex Technology Ltd., that resulted from a quick ramp-up in production of replacement phones. An ATL representative didn’t answer a call for comment outside of normal business hours. Samsung had no immediate comment. Samsung SDI representatives didn’t respond to calls seeking comment outside of working hours. (Jungah Lee/Bloomberg)

More from Business

  • IDC 2025 discusses global disruptions, defence preparedness

    The International Defence Conference 2025 commenced on Sunday at Emirates Palace in Abu Dhabi, bringing together defence and security leaders, experts, and companies from around the world to discuss key challenges and opportunities in the sector.

  • Dubai Energy Council reviews carbon emissions progress

    Ahmed bin Saeed chaired the Dubai Supreme Council of Energy meeting on Sunday, which reviewed progress in carbon emission reduction technologies in alignment with the UAE’s Net Zero 2050 Strategy and the Dubai Carbon Abatement Strategy 2030.

  • OpenAI board rejects Musk's $97.4 billion offer

    OpenAI has rejected a $97.4 billion (AED 357 billion) bid from a consortium led by billionaire Elon Musk for the ChatGPT maker, saying the startup is not for sale and that any future bid would be disingenuous.

  • AD Ports Group reports net profit of AED 1.78 bln

    AD Ports Group has announced its preliminary unaudited financial results for the fourth quarter and full year ending December 2024, and saw revenue increase 48 per cent year-on-year (YoY) to AED 17.29 billion.

Coming Up